In case you notice that your license key is about to expire or expired and would like to raise a request to renew the license key, you need to perform following actions:

  • Go to Administration> Configuration
  • Open the License Key Information from ElegantJ BI Administrator Panel
  • Get the MacID of the server where elegantJ BI is installed with various other details and fill-up the table as shown below :


Company Name
XYZ Company Ltd
Contact Person
Mr. User
Email Address
user@xyz.com
MAC ID
44:1E:A1:58:F4:36
ElegantJ BI Version
4.3
No. of Power Users
2
No. of BI Users
2
No. of Publish Users
0
No. of Admin License

1



Refer article License Key > Adding new license key for adding newly received license key